longboard wheels


DELIVERY INFORMATION

Small goods are usually sent via Royal Mail Signed for.
Large Goods ie. Sup Paddle, Inflatable SUP, Wakeboards, Skateboards, are sent via Parcelforce 24Hour.



Xtra Large goods ie. Rigid Paddleboards, Wakeboard Towers, are sent via various different couriers, dependant upon price and insurance coverage. We aim for next day delivery, though this cannot always be guaranteed. Rigid paddleboards normally take 3-5 days to deliver.

IMPORTANT – All our orders are shipped using a ‘signed-for’ method.All orders recieved, must be signed for upon delivery. We cannot take responsibility for damage or loss if the delivery is not signed for. inflatable sup board

Hardshell Paddleboards – ALL Hardshell Paddleboards require a signature upon delivery. We canot deliver if there is nobody at the address to sign for the arrival of the board. We advise at the very least, inspect the packaging for damage infront of the driver ( if possible also inspect the board ). Any damage please make sure it is recorded with the driver. If you cannot inspect, please sign for the board as ‘unchecked’. Failure to follow these instructions may void any claims for transit damage reported at a later date.

No Shipping Option? – If after adding products to the basket there is no shipping option, or a message saying “we do not deliver to your country”, Please get in touch with us for an accurate upto date quote. The reason you are seeing this as due to large fluctuations in transport to the requested countries. We would rather you pay for what you use instead of a ‘best guess’ charge. inflatable towable

Excluded from coverage under this warranty are the following:

– Damage or Breakage from wear and tear
– Impact-related damage or breakage
– Damage resulting from abuse, misuse or carelessness
– Intentional damage and/or breakage
– Edge chipping and/or pressure cracking from normal wear and abuse
– Warpage from exposure to heat, rain, or snow
– Damage resulting from improper installation of accessories
– Any damage caused from anything other than defects in material or workmanship
– Damage from the use of solvents, adhesives

If a defect arises in the product within the limited warranty period, the user should promptly return the product. We will not be responsible for any costs, such as, but not limited to handling, shipping or insurance. If the item(s) are replaced, the replacement product is covered only for the remainder of the original limited warranty period dating from the purchase of the original product. surfboard uk

Furthermore, if the product / part(s) that need to be replaced are from a discontinued model, they will be replaced with products of comparative models or performance.

How it works:

* All products to be returned to us for warranty must be returned before the expiration of the warranty period and must be accompanied by the dated proof of purchase.

* All products must be shipped prepaid and insured. Wake2o assumes no responsibility for products during shipment from the Owner to a us. Shipping charges to a wake2o are not refundable.

* Repaired or replaced product will be returned in a reasonable amount of time.

* Return shipping costs will be paid by wake2o. graham smith surfboards

Return Policy

Unused merchandise may be returned for a full refund (excluding shipping charges) within 30 days of the original purchase date. (Holiday returns are 30 days from Christmas Day, starting with purchases after November 15th.) Opened merchandise is subject to a 25% restocking fee (see guidelines below). waterski uk

Sorry, we cannot accept any returns on products that have been used.

Return Guidelines

Returns and exchanges will only be accepted within 30 days of the invoice date and must be accompanied by the original purchase receipt.

All items must be unused and in resalable condition. If you have opened the plastic covering on your deck or mounted the trucks/ bindings, you will be subject to a 25% restocking fee.
All original parts, wrapping, packing material and tags must be completely intact and undamaged. Exceptions will exist if there is a manufacturer defect (see warranty policy). longboard wheels

Clothing must be unwashed and unworn with all tags attached.

Products and parts must be returned unopened and unused. Stickers and DVD’s must be unused and unopened.

Returned merchandise is subject to inspection before issuing a refund or exchange. Once product condition is determined, we will issue a refund or exchange the product. A refund will be processed (excluding original shipping costs and/or restocking fees) to your original payment method 7 to 14 days after we receive the returned product. rigid paddleboard

Customers are responsible for all shipping costs unless there was an error in filling the order, in which case we will gladly issue a refund of costs or arrange collection.

For product exchanges, item(s) must be returned unused and in resalable condition (as outlined above). A written explanation of the exchange with your contact info, including an original purchase receipt must accompany the product. Any additional expenses and/or shipping charges will be charged to the original credit card supplied.

Address:-127a Frankwell Shrewsbury Shropshire SY3 8JU UK

Contact Number:-01743 588310



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